Cybersecurity and PSTI Compliance

Our commitment to cyber security is a central component of our corporate strategy. We are aware that the security of our products and solutions is a decisive factor for the trust of our customers. In a dynamic sector such as the AV and IT industry, it is more important than ever to take protection against new threats seriously and to act proactively.

What is the PSTI Act?

The UK Product Security and Telecommunications Infrastructure (PSTI) Act aims to increase the security of connected devices and strengthen consumer protection. From April 29, 2024, all relevant products sold in the UK must comply with the new regulations. These regulations relate in particular to labeling, data protection and the long-term safety of products.

GUDE Systems provides corresponding safety declarations of conformity for each product division. Select the appropriate division for your product here:

  1. PSTI Statement of Compliance for Expert Power Control
  2. PSTI Statement of Compliance for Expert PDU Energy
  3. PSTI Statement of Compliance for Expert Transfer Switch
  4. PSTI Statement of Compliance for Expert Net Control
  5. PSTI Statement of Compliance for Expert Sensor Box

These statements can also be found in the download area of the respective.

How our products and solutions meet the requirements

At GUDE Systems, we take cyber security very seriously and take measures to ensure that all our products and solutions comply with product security requirements. Our aim is to ensure the protection of our customers whilst ensuring compliance with strict regulatory requirements.

  • All our products sold in the UK are properly labeled and accompanied by a full Declaration of Conformity. This documentation confirms that our products meet the legal requirements in terms of security and data protection.
  • To ensure the security of our products after sale, GUDE Systems is committed to providing regular security updates for all relevant products. These updates protect our customers from new threats and ensure that our customers can continue to use our products in the long term.
  • GUDE Systems provides security information and technical support to integrators and distributors. Each product release is accompanied by appropriate instructions and documentation to ensure the secure use of our solutions. In addition, our support team is ready to help with specific questions and provide technical assistance.
  • In a rapidly evolving industry such as the AV and IT industry, it is crucial to continuously respond to new threats and regulatory changes. Therefore, GUDE Systems regularly reviews security protocols and adapts them to legal requirements where necessary.

Do you think you have discovered a security vulnerability in a GUDE product or on our website?

Help us to keep our products and infrastructure secure!

✔ Report by e-mail: Immediately send a detailed description of the problem with specific steps to reproduce it to security@gude-systems.com.

✔ Details of your report: In order to best understand your case, please send us the following information: Product, firmware version, observed behavior, expected behavior, reproduction steps, proof-of-concept (if applicable)

Answers to general technical questions about our products can be found in the support area. Our support team will also be happy to answer your query at support@gude-systems.com.

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